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Refund & Cancellation

Last updated: May 14, 2026

1. Digital Nature of Products

InviteVerse provides digital products (premium invitation templates and export services). Since these are digital goods that are delivered instantly upon payment, we generally do not offer refunds once a premium tier has been unlocked or credits have been used.

2. Refund Eligibility

Refunds may be considered only in the following special cases:

  • Duplicate payments made due to technical errors.
  • Failure to unlock premium features after a successful transaction.

3. How to Request a Refund

To request a refund for a duplicate or failed transaction, please email us at support@inviteverse.app with your transaction ID. We will review your request and process eligible refunds within 5-7 working days.

4. Cancellation Policy

As our services are billed on a one-time upgrade basis, there are no ongoing subscriptions to "cancel". You can stop using your account at any time, but no partial refunds will be given for unused features.